Orlando-based Peter is founding principal of the AIM Group and an active consultant. As an internationally known speaker, writer and consultant on interactive media services, he focuses on profitability and practical solutions. His specialties include e-commerce on media sites; interactive classified advertising, strategic planning, sales development, training and support.
Toronto-based Beverly Crandon is a new media and client-contact center expert. Crandon has more than 11 years of hands-on experience in strategic planning, publishing, business-unit development project and product management and contact centre management strategies in excellence.